Regulated Technical Curriculum for Water Utility Professionals
70+ hours of EPA- and OSHA-aligned certification training, approved by the Texas Commission on Environmental Quality (TCEQ).
The Challenge
Utility operators must complete state-approved training to earn and renew their licenses. The content is technical and regulation-heavy, and every course had to pass TCEQ review before it could be offered. Learners ranged from new apprentices to experienced operators, many working in rural areas.
At A Glance
Organization: Texas Rural Water Association
Role: Instructional designer
Audience: 500+ water and wastewater utility professionals across Texas
Timeline: 2023 - 2025
Tools: Articulate Storyline, LMS, Microsoft Office, Photoshop, Illustrator, Indesign, Canva
Standards: EPA, OSHA, TCEQ, Section 508, WCAG
My Approach
01
Partnered with subject matter experts and regulators on every course to confirm technical accuracy
02
Translated dense regulations into scenarios, visuals, and plain-language explanations
03
Prepared and revised TCEQ course applications until each course was approved
05
Built every course to Section 508 and WCAG accessibility standards
04
Standardized the course development and review process, cutting development time for 20-hour certification courses